FAQ

Are you trained in the new KW Command?

Yes indeed we are! We have sources for weekly updates and knowledge of the command system and what’s offered. We can help with client importing, websites/ landing pages, opportunities (Transactions) and much more!

How do you communicate via EMAIL to my clients?

We work out of a assistant account where we appear and match your company. For example, if your company name was ‘Jimmy Estates’ , we would create an email asst.jimmyestates@gmail.com and we would mirror your signature and voila we appear in house and a part of the team!

WHERE ARE YOUR VIRTUAL ASSISTANTS LOCATED?

We are located in Washington DC, MD, VA and Georgia!

ARE THE VIRTUAL ASSISTANTS LICENSED?

We do have some licensed virtual assistants but most are not, we work in an assistant capacity so if we draft documents we always receive agent approval before sending. All assistants have previous experience in the field they support.

DO I GET ONE DEDICATED ASSISTANT FOR EVERYTHING?

Absolutely! Some of our transaction coordinators are skilled in marketing, client care, bookkeeping and much more! Just make the request and we’ll make the arrangements for you.

CAN I PUT MY ASSISTANT ON MY WEBSITE AS A PART OF MY TEAM?

Sure thing! Also, if you have different assistants per task you can put your listing coordinator, transaction coordinator, and marketing specialist all as your staff.

CAN I MEET MY ASSISTANT IN PERSON?

Absolutely! If you live near your assistant meeting for coffee or lunch is definitely acceptable.

DO YOU HAVE A DETAILED BROCHURE WITH ALL YOUR PRICING AND SERVICES INFORMATION?

Of course, email Angel at asanderson@cyberfello.com and she will send it to you!